The collaboration with RealWear Smart Glasses aims to make dangerous work environments safer via remote support
In a move that could reshape industrial maintenance, Splashtop has just released its AR remote support system, which works with RealWear Smart Glasses. Announced January 28, 2025, this is a bold play by Splashtop to make hazardous work environments significantly safer.
Splashtop already has significant market presence, serving over 30 million users and 250,000 businesses, including 85% of Fortune 500 enterprises.
Key Features
The integration offers a comprehensive suite of remote collaboration tools:
- Two-way AR annotations enable remote experts to draw and highlight directly in the worker’s field of view
- Real-time camera sharing with integrated VoIP communication ensures clear communication
- Secure file transfer system for sharing technical documentation and instructions
- Remote flashlight control for improved visibility in low-light conditions
- Session recording capabilities for training, documentation, and audit purposes
Safety First
Splashtop claims their solution can improve safety by up to 70% in oil and gas environments, a significant metric for hazardous workplaces.
The platform tackles OSHA compliance head-on, making hazard identification as simple as looking and speaking to the assistant.
Training becomes more like having an expert at your shoulder, and those nerve-wracking confined space operations now come with a virtual safety net of remote supervision.
Industrial Applications
The hands-free nature of the system makes it particularly valuable in industrial settings where workers need both hands for complex tasks.
Remote experts can guide repairs as if they’re standing right there with the wearer, potentially saving hours or even days of costly downtime. Leveraging high-performance technology capable of 4K HD quality, multi-monitor support, and 60fps with ultra-low latency, the system ensures clear and responsive communication.
Mark Lee, Splashtop’s co-founder and CEO, commented:
Most remote solutions are designed for a traditional office setting. Making Splashtop AR available on RealWear will be a game-changer for companies in hazardous environments.
The solution’s effectiveness lies in its ability to provide immersive remote support while maintaining workplace safety standards. The integration with RealWear Smart Glasses ensures that workers can receive expert guidance without compromising their ability to work safely and efficiently, and the platform’s recording capabilities provide valuable documentation for training and compliance purposes.
Our Verdict
The 70% safety improvement claim is bold and needs some real-world validation. But even if the actual number lands lower, Splashtop’s AR integration with RealWear shows genuine promise for industrial operations. It’s not just about the tech – it’s about keeping people safer while getting the job done more efficiently.
For companies wrestling with hazardous environment challenges, this could be a game-changer. As long as your network can manage those 4k streams, you’re looking at a solution that could genuinely transform how industrial maintenance and repairs are handled.
Splashtop’s AR remote support system is well worth investigation if you’re in the industrial space – especially if safety and efficiency are keeping you up at night.
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